Bachelor’s degree in Computer Science, Information Technology, and a recognized DevOps
certification or course.
Roles and Responsibilities
Key Responsibilities
Build and maintain CI/CD pipelines.
Manage AWS infrastructure for QA and Production.
Automate application deployments.
Monitor system health, logs, and performance.
Administer Linux servers.
Ensure security and compliance best practices.
Support releases, rollbacks, and incident resolution.
Work closely with development and QA teams.
Technical Skills
Strong experience with AWS (EC2, S3, IAM, VPC)
Linux administration
CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
Docker (Kubernetes is a plus)
Infrastructure as Code (Terraform / CloudFormation preferred)
Monitoring tools (Grafana, CloudWatch)
Scripting (Shell / Python basics)
Good to Have
Experience with enterprise-scale systems.
Database deployment knowledge.
Security and compliance exposure.
High-availability system support experience.
Soft Skills
Strong problem-solving mindset.
Ownership of deployments and uptime.
Good documentation habits.
Ability to work under pressure.
Java Technical Lead
No. of Vacancy
02
Job Type
Full-Time, Work From Office
Experience Type
Experienced
Minimum Experience
5–8 years (with at least 2 years in a lead or ownership role)
Location
Bhubaneswar, Odisha
Qualification
Bachelor’s degree in Computer Science or Software Engineering with strong Java expertise.
Roles and Responsibilities
Key Responsibilities
Lead the design and development of scalable Java-based backend services.
Own business logic workflows for order processing, inventory tracking, event handling,
and exception management.
Define API contracts for integration with WMS systems and automation controllers.
Review code and enforce coding standards and best practices.
Mentor and guide junior developers.
Collaborate closely with QA, DevOps, and Product teams.
Participate in architecture and design reviews.
Ensure performance, reliability, and security of services.
Technical Skills
Strong hands-on experience with Java (8+)
Spring Boot / Spring MVC
RESTful API design and development
Databases: MySQL / PostgreSQL / MariaDB
Event-driven systems (Kafka or messaging systems preferred)
Microservices architecture
Multithreading and concurrency concepts
Linux fundamentals
Good to Have
Experience with warehouse automation or manufacturing systems.
Exposure to PLC or automation integrations.
Monitoring tools (Grafana).
AWS cloud exposure.
Soft Skills
Strong ownership mindset.
Clear communication skills.
Ability to lead by example.
Cross-functional collaboration.
Zendesk Administrator / Zendesk Support Specialist
Job Summary
We are looking for a Zendesk professional to manage, configure, and optimize our customer
support operations using Zendesk. The role involves handling support tickets, configuring
workflows, improving customer experience, and collaborating with internal teams.
No. of Vacancy
02
Experience Type
Experienced
Minimum Experience
1–3 years
Location
Bhubaneswar, Odisha
Required Skills & Qualification
Experience working with Zendesk Support. Strong understanding of ticketing systems and workflows. Good communication and problem-solving skills
Roles and Responsibilities
Key Responsibilities
Zendesk Administration & Support
Configure and maintain Zendesk Support (tickets, views, triggers, automations).
Knowledge over Knowledge portal/guide admin and it’s integrations.
Manage SLAs, escalation rules, and business hours.
Create and maintain custom fields, forms, and workflows.
Monitor ticket queues to ensure timely responses and resolutions.
Customer Support Operations
Handle customer queries via email, chat, and other Zendesk channels
Ensure adherence to SLA and quality standards
Maintain and update knowledge base articles
Good to Have
Zendesk certifications.
Experience with Zendesk Explore and integrations.
Soft Skills
Strong accountability and ownership.
Excellent communication and reporting.
Ability to work under tight deadlines.
Leadership and mentoring skills.
QA Automation Testing
Job Summary
We are looking for an experienced QA Engineer to manage and improve our software quality processes. The role involves planning and executing test strategies, managing test cases in Zephyr, validating APIs and system integrations, and collaborating closely with development, DevOps, and product teams to ensure reliable product releases.
No. of Vacancy
02
Experience Type
Experienced
Minimum Experience
4-5 years
Location
Bhubaneswar, Odisha
Required Skills & Qualification
Hands-on experience with Jira and Zephyr. Experience with API testing tools such as Postman or REST clients. Good communication and problem-solving skills. Basic knowledge of SQL for data validation.
Technical Skills
Strong experience in manual and API testing.
Hands-on with Zephyr and Jira.
API testing tools (Postman, REST clients).
SQL for data validation.
Understanding of backend workflows.
Exposure to automation testing frameworks (preferred).
Roles and Responsibilities
Key Responsibilities
Automation Testing JD.
Define and drive the overall QA strategy.
Plan, execute, and track testing across releases.
Create and manage test cases in Zephyr.
Ensure coverage across backend APIs, UI, and system integrations.
Coordinate daily with development, DevOps, and product teams.
Track QA metrics and publish status reports.
Mentor and lead QA engineers.
Drive continuous improvement in QA processes.
Good to Have
Experience with logistics, warehouse, or manufacturing domains.
